Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your use of uaeinfoportal.com (the "Website") operated by UAE Info Portal ("we", "us", "our"). By using the Website, creating an account, listing a business or making a payment, you agree to these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

  • You may use the Website for lawful, personal and business purposes.
  • You must not misuse the Website, including by attempting unauthorised access, scraping content in bulk, uploading malicious code, sending spam, or interfering with its operation.
  • Content on the Website is general information only and is subject to our Disclaimer.

2. Accounts

You are responsible for keeping your login details confidential and for all activity under your account. Information you provide must be accurate and kept up to date. We may suspend or close accounts that breach these Terms.

3. Business listings

  • Basic business listings are free. You may only list a business you own or are authorised to represent.
  • Listing information must be accurate, lawful and not misleading, and must not infringe anyone else's rights.
  • We may edit, decline, hide or remove listings that are inaccurate, incomplete, duplicated, unlawful, or that breach these Terms, and we may remove listings for businesses that appear to have closed.
  • Verification badges are shown only when the related check has been completed, and may be removed if information changes, documents expire or verification is found to be incorrect.

4. Paid services

  • Paid services may include Business Passport digital and physical verification, featured listings and other upgrades. Prices are shown in US dollars (USD) at the time of purchase and include any applicable taxes unless stated otherwise.
  • Payments are processed by third-party payment providers such as PayPal. We do not store full card details.
  • Verification is a check of the specific information and documents provided at that time. It is not an endorsement, guarantee or certification of the business, its services or its legal compliance.
  • Refunds are governed by our Refund Policy.

5. Reviews and user content

  • Reviews must reflect genuine experiences, must not be abusive, defamatory or discriminatory, and must not contain personal data of others.
  • Businesses must not post reviews of themselves or competitors, or offer incentives for reviews.
  • We moderate reviews and may decline or remove content that breaches these rules. We do not accept payment to publish or remove reviews.
  • By submitting content, you grant us a non-exclusive, royalty-free licence to display it on the Website.

6. Intellectual property

The Website's design, text, calculators and other content are owned by us or our licensors. You may share links to our pages and quote short extracts with attribution. You may not copy, republish or resell substantial parts of the Website without permission.

7. Third-party services

The Website contains links to third-party websites and affiliate offers. Your dealings with third parties are governed by their own terms; we are not responsible for them.

8. Liability

The Website is provided "as is". To the fullest extent permitted by applicable law, we are not liable for indirect or consequential losses, or for losses arising from reliance on calculators, guides or listings. Where liability cannot be excluded, our total liability for paid services is limited to the amount you paid for the service concerned in the previous 12 months.

9. Privacy

We handle personal data in accordance with our Privacy Policy.

10. Changes

We may update these Terms from time to time. The updated version applies from the date it is published on this page. Continued use of the Website means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and disputes are subject to the jurisdiction of the competent courts of Dubai.

12. Contact

For questions about these Terms, contact info@uaeinfoportal.com.