Zoho Assist
Instant remote support and unattended access — fast and secure.
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What is Zoho Assist?
Assist provides on-demand remote support sessions (customer clicks a link, you see their screen) and unattended access to managed devices, with file transfer, multi-monitor support and session recording.
Why businesses choose Zoho Assist
- Instant sessions via emailed link — no pre-install
- Unattended access for managed computers
- File transfer, reboot-and-reconnect, multi-monitor
- Session recording and audit logs
Key Features
- Instant sessions via emailed link — no pre-install
- Unattended access for managed computers
- File transfer, reboot-and-reconnect, multi-monitor
- Session recording and audit logs
Zoho Assist: Pros & Cons
Pros
- Instant sessions via emailed link — no pre-install
- Unattended access for managed computers
- File transfer, reboot-and-reconnect, multi-monitor
- Session recording and audit logs
Cons
- Delivers most value when used alongside other Zoho apps
- Advanced capabilities may sit in higher-tier plans
How UAE businesses use Zoho Assist
- A UAE business uses Zoho Assist to instant remote support and unattended access — fast and secure
- Zoho Assist fits teams that match: iT support teams and MSPs supporting remote users
- Companies already on Zoho add Zoho Assist so it shares data with their other apps
Getting started with Zoho Assist
- 1Sign up free and complete the short setup for Zoho Assist
- 2Connect it to the Zoho apps you already use so your data flows automatically
- 3Invite your team and start using it day to day
Zoho Assist Pricing
Zoho Assist pricing: Free plan available; paid per technician. You can begin at no cost and upgrade only when you need more. For current plan details and live pricing, check on Zoho via the button on this page.
Integrates with
Best for
IT support teams and MSPs supporting remote users
Our Verdict
Zoho Assist is a solid choice if you match its sweet spot — iT support teams and MSPs supporting remote users. As part of the Zoho ecosystem it shares data cleanly with your other apps, which is where a lot of its value comes from. Try the free plan and see if it fits your workflow before rolling it out widely.
— The UAE Info Portal editorial team
Zoho Assist — FAQs
What is Zoho Assist?
Assist provides on-demand remote support sessions (customer clicks a link, you see their screen) and unattended access to managed devices, with file transfer, multi-monitor support and session recording.
Is there a free version of Zoho Assist?
Yes — Zoho Assist offers a free plan or free tier (Free plan available; paid per technician), so you can start without paying and upgrade only when you need more.
Who is Zoho Assist best for?
IT support teams and MSPs supporting remote users.
Does Zoho Assist integrate with other Zoho apps?
Yes. Like all Zoho products, Zoho Assist is built to work with the wider Zoho ecosystem — it pairs naturally with Zoho Desk, Zoho Lens, Zoho FSM and others. Many businesses start with one app and expand, or jump straight to the Zoho One bundle.
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Ready to try Zoho Assist?
Free plan available; paid per technician — no card required for most trials.
Try Zoho Assist Free