Opening a pharmacy in Dubai is one of the more heavily regulated retail business types covered in this series, requiring Dubai Health Authority (DHA) approval alongside the standard DET trade licence, given that pharmacies dispense medication and controlled substances directly to the public.
Licensing and DHA approval
A pharmacy needs a pharmaceutical trading/retail activity licence through DET, plus DHA approval covering facility layout, medication storage conditions, and controlled-substance handling procedures. A licensed pharmacist must be registered and physically responsible for the pharmacy's operation.
Facility and staffing requirements
DHA approval typically covers cold-chain storage for temperature-sensitive medication, secure storage for controlled substances, and minimum space requirements for consultation and dispensing areas.
Costs and timeline
Costs include the trade licence, DHA approval fees, and fit-out specific to pharmacy storage and dispensing requirements. Engage DHA directly for current fee schedules and facility requirements.