Business Setup

How to Start a Travel Agency in Dubai: Setup Guide

Published 26 Jul 2026 · 2 min read

Starting a travel agency in Dubai involves a tourism-services activity licence through Dubai's Department of Economy and Tourism (DET), plus registration requirements tied to selling flights, tour packages and travel-related services that go beyond a standard trading licence.

Licensing and IATA considerations

A travel agency needs DET's tourism/travel-agency activity licence, and if the business intends to issue airline tickets directly, IATA (International Air Transport Association) accreditation is typically required separately from the trade licence itself — a process with its own financial-standing and staffing requirements distinct from company formation. Agencies that only sell packages through other IATA-accredited providers, rather than issuing tickets themselves, may not need this accreditation.

Mainland or free zone in Dubai

Travel agencies with a walk-in retail storefront generally need a mainland licence, while an online-only or B2B travel business without a physical retail location can often operate through a free zone licence instead. This site's Free Zone vs Mainland Tool can help you weigh this against your specific business model.

Costs and timeline

Beyond the base trade licence, budget separately for IATA accreditation costs and financial guarantee requirements if you plan to issue tickets directly — these are a meaningfully larger and slower process than the trade licence alone. Model your base licensing cost with this site's Business Setup Cost Calculator.

Frequently Asked Questions

Do I need IATA accreditation to sell holiday packages?

Not necessarily — IATA accreditation is specifically needed to issue airline tickets directly. An agency selling holiday packages through other IATA-accredited providers or tour operators may not need this accreditation itself.

How long does IATA accreditation typically take?

IATA accreditation involves its own separate application, financial-standing verification and approval timeline distinct from the trade licence process, and generally takes considerably longer than standard company formation — plan for this as a separate project phase.

Can an online-only travel agency use a free zone licence?

Yes — a travel business without a walk-in retail storefront can often operate through a free zone licence, since the client-facing retail-premises requirement that pushes some travel agencies toward mainland does not apply to an online-only model.

Is a travel agency licence the same everywhere in the UAE?

The core concept is similar UAE-wide, but the specific licensing authority and process differ by emirate — this guide covers Dubai's DET-specific process; other emirates have their own DED equivalent for travel agency licensing.

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