Business Setup

Software Checklist for a New UAE Business (Free Zone or Mainland)

Published 18 Jul 2026 · 5 min read

The licence is issued, the bank account is open, and now everyone wants to sell you software. Most of it can wait. This is the order that actually matters for a new UAE company, and how much of it you can get without paying anything in the first months.

Week one: look like a real company

Zoho Mail

Ad-free business email on your own domain — private by design.

Best for: New businesses that need you@yourdomain.com professionally. Pricing: Free tier for small teams; very low per-user pricing (free plan available)

Full Zoho Mail breakdown or try it free.

Zoho Workplace

Email, docs, chat and meetings — a full office suite at a fraction of the usual cost.

Best for: Teams that want professional email + office tools without big-suite pricing. Pricing: Low per-user pricing; free trial available

Full Zoho Workplace breakdown or try it free.

Zoho Sites

A clean business website builder with your CRM already wired in.

Best for: Small businesses that need a professional site without an agency. Pricing: Free trial; affordable annual plans

Full Zoho Sites breakdown or try it free.

Month one: get paid

Zoho Invoice

100% free invoicing — professional invoices, reminders and online payments.

Best for: Freelancers and micro-businesses invoicing clients. Pricing: Free forever (free plan available)

Full Zoho Invoice breakdown or try it free.

Zoho Checkout

Beautiful hosted payment pages — no website or code required.

Best for: Collecting payments without an online store. Pricing: Free plan available; paid plans for more pages (free plan available)

Full Zoho Checkout breakdown or try it free.

Zoho Bookings

Let clients book you online — no back-and-forth emails.

Best for: Consultants, clinics, salons and anyone selling time slots. Pricing: Free plan available; paid per staff member (free plan available)

Full Zoho Bookings breakdown or try it free.

When you register for VAT

Zoho Books

FTA-accredited accounting — VAT returns, e-invoicing and corporate tax ready.

Best for: UAE SMEs that need compliant accounting without an expensive ERP. Pricing: Free plan for small businesses; paid plans per organization (free plan available)

Full Zoho Books breakdown or try it free.

Zoho Expense

Snap receipts, auto-fill claims, approve and reimburse — no spreadsheets.

Best for: Any company reimbursing staff expenses on spreadsheets today. Pricing: Free plan available; paid per active user (free plan available)

Full Zoho Expense breakdown or try it free.

Zoho Inventory

Stock, orders and shipping across all your sales channels.

Best for: Traders and e-commerce sellers managing physical stock. Pricing: Free plan available; paid by order volume (free plan available)

Full Zoho Inventory breakdown or try it free.

When you start selling seriously

Zoho CRM

The CRM 250,000+ businesses run on — pipelines, automation and AI.

Best for: Any business that tracks leads and deals — the default starting point. Pricing: Free plan for 3 users; paid plans per user/month (free plan available)

Full Zoho CRM breakdown or try it free.

Bigin by Zoho

The 30-minute CRM — pipeline-first and genuinely simple.

Best for: Freelancers and micro-teams who find full CRMs overwhelming. Pricing: Free plan available; very low per-user pricing (free plan available)

Full Bigin by Zoho breakdown or try it free.

Zoho SalesIQ

Live chat + visitor tracking that turns website traffic into pipeline.

Best for: Websites getting traffic that isn't converting into enquiries. Pricing: Free plan available; paid plans per operator (free plan available)

Full Zoho SalesIQ breakdown or try it free.

Zoho Campaigns

Email marketing with automation journeys — priced for real businesses.

Best for: Businesses doing (or starting) email marketing on a budget. Pricing: Free plan available; paid by contacts or emails (free plan available)

Full Zoho Campaigns breakdown or try it free.

When you hire your first employee

Zoho Payroll

UAE payroll with WPS SIF files, gratuity and payslips — automated.

Best for: UAE companies running payroll manually or paying a PRO to do it. Pricing: Paid per employee; free trial available

Full Zoho Payroll breakdown or try it free.

Zoho People

Core HR done right — attendance, leave, appraisals and self-service.

Best for: Companies formalizing HR beyond Excel and WhatsApp requests. Pricing: Very low per-employee pricing; free trial

Full Zoho People breakdown or try it free.

Zoho Recruit

A full ATS for corporate HR teams and staffing agencies.

Best for: In-house recruiters and recruitment agencies. Pricing: Free plan for 1 job; paid per recruiter (free plan available)

Full Zoho Recruit breakdown or try it free.

Zoho Shifts

Rota scheduling for hourly teams — build, share, swap, done.

Best for: Restaurants, retail, clinics and any rota-based team. Pricing: Free plan available; paid per employee (free plan available)

Full Zoho Shifts breakdown or try it free.

What to set up first

  1. Business email on your own domain, before anything else. It is cheap and it changes how clients see you.
  2. Free invoicing next, so you can bill from day one without a subscription.
  3. Move to FTA-accredited accounting when you register for VAT, not before.
  4. Add a CRM when leads start getting missed, not when someone sells you one.
  5. Payroll software the moment you have employees, because WPS is not optional.

Compare everything side by side in our full Zoho directory for UAE business, or read our guide to FTA-accredited accounting software.

Disclosure: UAE Info Portal is an approved Zoho affiliate. If you subscribe through our links we may earn a commission at no extra cost to you. Pricing is identical either way.

Plans and features change. Confirm current details on Zoho before subscribing.

Frequently Asked Questions

What software does a new UAE company need first?

Business email on your own domain, and a way to invoice. Zoho Mail has a free tier for small teams and Zoho Invoice is free permanently, so the first two needs cost nothing.

When do I need proper accounting software in the UAE?

Once you register for VAT, you need FTA-accredited software that can produce VAT 201 returns. Before that, free invoicing software is usually sufficient for a very small operation.

Do I need payroll software for one employee?

Salaries generally must be paid through the Wage Protection System, which requires a correctly formatted SIF file. Even with one employee, payroll software that generates this automatically removes a compliance risk.

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