A digital bank operates entirely, or almost entirely, through a mobile app or online platform without physical branches, generally offering a faster account opening process and a leaner fee structure since it avoids the overhead of maintaining a branch network. A traditional bank maintains physical branches alongside digital banking, which can matter for services that still commonly require in-person handling, such as certain document attestations, larger cash transactions, or complex account types, even though most day-to-day banking has moved online across both models.
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